K2 Partnering Solutions has seen demand for our ServiceNow transformation services surge by 55% globally year on year, based on internal data that spans consulting, talent, and training solutions.
However, the supply of services for ServiceNow projects has only increased by 43% in the same period, leaving some organizations struggling to fully realize the potential of their investments.
What does this mean for businesses relying on ServiceNow? The ServiceNow Market Intelligence Report 2025 reveals the key factors driving this demand surge, including the rapid rollout of artificial intelligence (AI) capabilities via the Now Assist tool. This report also examines whether the supply shortage will ease in 2025 and explores other critical developments shaping the future of ServiceNow.
Discover how shifting dynamics in geographic markets, service offerings, and delivery costs could impact your ServiceNow transformation projects this year, with insights from exclusive K2 Partnering Solutions data and expert commentary from Marilyn Nelson, Global Head of K2’s ServiceNow Consulting Practice. With over 20 years of experience, Marilyn provides a unique perspective, and we’re excited to feature her analysis throughout this report.
