Sodexo has renewed and expanded its agreement with Deaconess Health System to enhance patient-centered care. This patient-centered care partnership highlights Sodexo’s commitment to healthcare excellence. Moreover, the patient-centered care approach strengthens service quality and operational efficiency.
The new deal is worth $23 million per year. It marks the strength & longevity of the relationship between the two parties. Furthermore, it serves to reiterate their common interest in innovation and quality service delivery.
Sodexo will continue managing food, nutrition, and procurement services across the health system under the renewed agreement. Deaconess Health System handles about 1.5 million patients annually. Consequently, the relationship is of great importance to ensure that the standards of service remain high.
“Our ongoing commitment to delivering a hospitality-driven strategy was a key factor in our contract renewal with Deaconess Health System, reinforcing our presence as an innovative healthcare partner in the Midwest region,” said Molly Matthews, CEO, Sodexo Healthcare & Seniors U.S. “Continuing our strong partnership allows us to further our shared vision of enhancing patient satisfaction through elevated clinical dining experiences and operational efficiencies.”
Enhancing Healthcare Services Through Innovation and Experience
The use of the Experiencia tool by Sodexo in order to obtain patient feedback will also be continued. This technology provides an opportunity to improve patient-centered care with the help of immediate data insights. Besides that, Sodexo will continue offering dining concepts such as Eat> Café & Bites. These concepts will give an opportunity to offer healthy food choices for patients, employees, and guests. The collaboration is aimed at improving patient satisfaction and operational efficiency. Hospitality-based approaches are applied by Sodexo in order to make health care settings better. Sodexo applies its global experience in order to improve health care delivery. The company provides hospitals with facilities management tools.
“Sodexo has been a valued partner to our organization for several years, bringing a collaborative and strategic approach to care and service that bridges hospitality innovation with clinical support services,” said Jill Beehn-Buttry, Director, Support Services, Deaconess Health System. “Our organizations share a commitment to prioritizing the patient experience, and we remain confident in Sodexo’s ability to position Deaconess Health System for long-term success.”
Sodexo presently works in more than 700 hospitals in the USA. The firm provides almost 10 million meals to the patients every year. Sodexo also controls more than 230 million square feet of health-care facilities on a daily basis. These competencies put Sodexo in a favorable position for future growth. The new contract reiterates the mutual goal of providing patient-oriented services.
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News Source: Businesswire.com
