Netsmart was named as MIND 24-7’s behavioral health technology platform partner, purpose-built for the organization. The Arizona-based provider offers walk-in mental health and substance use services for all ages. Therefore, MIND 24-7 will leverage the CareFabric® platform to enhance its crisis stabilization network. This behavioral health technology platform replaces many separate systems with one single ecosystem. So the organization has more efficiency and more room to grow in the future.
Integrating Clinical and Operational Workflows
MIND 24-7 also selected myAvatar®, an industry-leading electronic health record for behavioral health and addiction services. This EHR utilizes near real-time analytics in order to facilitate crisis stabilization. This results in greater data visibility for children, teens and adults care providers. The Netsmart and BD Pyxis™ MedBank™ partnership also offers automated medication dispensing. This technology integrates directly into EHR workflows. This makes it easier for nurses and clinicians to work with the medications.
“Every person deserves mental health support that is timely, accessible and rooted in compassion. Today, technology plays an important role in making that happen,” said Jim Wescott, MS, RN, Chief Executive Officer, MIND 24-7. “Choosing a technology platform that supports our goals for clinical quality and patient safety is a top priority. By using a range of advanced solutions, we can simplify workflows, increase automation and build the capacity needed to support our around-the-clock operations.”
AI Expansion and Consumer Engagement Tools
MIND 24-7 will also use consumer engagement software on the CareFabric platform. This tool provides a person with secure access to their health information. Patients can also start telehealth visits directly from the portal. In addition, revenue cycle management and interoperability solutions will help to improve efficiencies. Also, these tools improve financial performance and ensure seamless data exchange. Importantly, the organization is scaling up its use of artificial intelligence. Specifically, Bells™ Quality Coach will be implemented by MIND 24-7 to improve compliance reviews. This solution enables staff to audit efficiently and review in a timely manner. This means clinical and compliance teams can review documentation in a uniform way.
“We believe MIND 24-7 is a key player in the movement to expand and expedite access to urgent mental healthcare,” said Kevin Mallot, SVP and Managing Director, Human Services, Netsmart. “Its innovative approach is helping transform how individuals and families receive mental health and crisis services in the communities it serves. We are honored to collaborate with MIND 24-7 and provide an intelligent technology platform with AI capabilities that can support its continued growth and extend its life-changing impact into new communities.”
The partnership ultimately provides MIND 24-7 with a flexible behavioral health technology platform. The platform will allow us to grow into new states and service lines. MIND 24-7 enables organizational self-sufficiency by bringing together capabilities in a single system. This allows the provider to respond more quickly to changing community needs. This partnership expands access to much-needed behavioral health care throughout the nation.
Explore Health Tech Insiders for the latest medical innovations and reliable strategic insights driving the future of technology-driven healthcare transformation.
News Source: Businesswire.com
