Ardent Health virtual care capabilities will soon reach a massive new scale. The healthcare provider recently partnered with hellocare.ai. This deal establishes an enterprise platform for AI-assisted medical services. Consequently, the technology will support over 2,000 patient rooms.
The partnership aims to standardize virtual nursing across all inpatient environments. Additionally, the system uses artificial intelligence for patient safety. Specifically, it focuses on fall detection and pressure injury prevention. These tools help frontline teams work more efficiently.
“Our priority is to deliver safe, high-quality care while supporting providers, nurses, and care teams with the right technology to enable them to perform at the top of their license and do what they do best: care for people,” said Lisa Dolan, MSN, RN, NEA BC, chief nursing officer at Ardent Health. “We’ve seen firsthand how virtual nursing can support our nurses and strengthen patient safety. hellocare.ai enables us to extend care beyond the bedside, improve patient observation, and proactively reduce risk, all within a single, integrated platform.”
Furthermore, Ardent Health is building a unified infrastructure for clinical workflows. The platform combines purpose-built hardware with deep clinical integration. As a result, the organization reduces fragmentation in daily operations. This move supports a broader digital transformation strategy.
“Virtual care is a critical component of modern care delivery and one that will enhance the clinician and patient experience across the communities we serve,” said FJ Campbell, MD, chief medical officer at Ardent Health. “This partnership brings together virtual physician care, nursing, patient observation, and AI-driven safety tools in a way that is clinically meaningful and operationally scalable across our organization.”
Meanwhile, hellocare.ai supports more than 100 health systems nationwide. They offer intelligent room technology and enterprise-grade workflows. Both companies aim to make healthcare easier to access.
“Ardent Health understands that AI must be embedded into care delivery in a practical and clinically responsible way,” said Labinot Bytyqi, Founder and CEO of hellocare.ai. “Their leadership team is not pursuing isolated pilots. They are operationalizing intelligent virtual care across the organization to strengthen safety, support clinicians, and drive measurable impact.”
Finally, Ardent Health operates 30 acute care hospitals across six states. They continue to invest in innovative services for urban communities. This collaboration marks a significant step toward automated, data-driven patient care.
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News Source: Businesswire.com
