With 71% of healthcare leaders expanding virtual care programs and the WHO projecting an 11 million clinician shortage by 2030, the pressure to scale patient access without scaling headcount has become a product and engineering mandate, not just a clinical one.

Virtual care has already evolved once: today’s patient visit is rarely just a video call between a patient and a clinician anymore. It’s a human-to-human encounter quietly enhanced by AI. The next evolution extends that same AI further up the stack: from AI-assisted human encounters to AI-delivered encounters, from administrative processing to low-acuity consultations. This doesn’t replace human clinicians – it frees them up for tasks that need their full expertise.

Download the solution guide to learn how hospitals, health systems, and telehealth platforms can:

  • Deliver reliable care across low-bandwidth and rural environments
  • Reduce administrative burden with real-time transcription and voice AI
  • Support multilingual encounters and 24/7 patient engagement
  • Build HIPAA-ready human and AI workflows on one flexible platform
  • Evaluate build-versus-buy options for real-time care infrastructure

Discover the infrastructure needed to support every encounter—from clinician-led video visits to AI-assisted and AI-led care.

Download Build for the Next Era of Virtual Care Whitepaper

Build for the Next Era of Virtual Care