Innovaccer unveiled a strategic partnership with Mastek. Innovaccer and Mastek partner to scale agentic healthcare AI worldwide. The deal also brings Mastek in Innovaccer’s Platinum GSI program. Mastek. With over 40 years of experience in delivering technology across the globe. The company also has developed institutional relationships throughout major health care markets.
As a result, both companies will combine their strengths to support healthcare transformation. The partnership will focus on organizations across the US, UK, Europe, and Middle East.
Innovaccer is the healthcare organization’s autonomous operations platform. Mastek meanwhile provides digital, cloud and AI services around the world. It has experience in large scale healthcare and public sector technology programs. Innovaccer and Mastek Partnership adds Mastek to the growing list of Global System Integrators. These partners have chosen Gravity for their enterprise-wide healthcare AI transformation programs.The partnership combines Innovaccer’s healthcare AI platform with Mastek’s global delivery network. This opens up healthcare markets for companies in which local know-how is still vital.
Mastek Brings Expertise in Global Health Care Delivery
Mastek, established in 1982, was one of the first Indian IT companies to be listed on the stock exchange. Today, the company employs more than 4,700 specialists in 40 countries. Mastek is an AI, Data, Digital & Cloud transformation partner. It counts more than 275 global Healthcare and Life Sciences organizations as customers.
These customers include providers, payers, pharmaceutical companies and medical device companies. The company also partners with public health organizations. Furthermore, Mastek enjoys a 96% client retention rate. Deep industry relationships support ongoing innovation and technology transformation.
The company also has considerable experience in working with government health authorities. That institutional experience can help to fast track the adoption of healthcare technology across international markets. Mastek also brings a proven global delivery network to Innovaccer. This network can be a solution to market access challenges when going abroad.
For Mastek, the agreement adds a purpose-built healthcare AI platform. Innovaccer’s platform can extend the services Mastek already provides to healthcare customers.
Healthcare AI Applications Target Major Operational Workflows
Under the expanded agreement, Mastek will deploy Innovaccer’s healthcare AI applications. The company will also localize those applications for new and existing markets.
These deployments will be powered by Innovaccer’s healthcare data and AI platform. The foundation provides interoperability, governance and agent infrastructure. The platform addresses a range of critical healthcare workflows. They include agentic prior authorization, the revenue cycle management processes. The capabilities also support coding and denials management. In addition, the platform addresses population health and value-based care programs. Payer performance represents another major area of focus. The solutions cover Stars ratings, risk adjustment, and utilization management.
The partnership also aims to improve patient access and contact center operations. Mastek has experience in platform migration and digital front door transformation.It can also deploy conversational agents and AI-based chat bots. These services will be integrated with Innovaccer’s omnichannel AI agents.
Those agents are used by healthcare organizations to schedule and refer workflows. Therefore, providers and payers have an integrated patient access environment to leverage. The combined capabilities operate through a unified clinical and financial data layer. This approach can connect administrative and operational healthcare processes.
Umang Nahata, CEO, Mastek, said, “Healthcare organizations need AI that is simple, trusted and built on connected data. Our Platinum partnership with Innovaccer strengthens Mastek’s ability to help customers turn healthcare data into actionable intelligence and accelerates our journey to become a leading AI transformation partner for the healthcare industry.”
Abhinav Shashank, Co-Founder and CEO of Innovaccer, also highlighted the importance of the agreement.
“When leading healthcare-focused global systems integrators independently choose to build their delivery practices around Gravity, it tells the market that this platform is trusted to carry the most complex, high-stakes healthcare transformation programs in the world. Mastek joining our Platinum GSI program is a validation of that, and it gives us something we could not build quickly on our own — four decades of institutional relationships with health systems and governments across three continents. Together, we are bringing autonomous healthcare operations to markets where the ambition has always been there and the right platform and delivery partner have not been until now.” said Abhinav Shashank, Co-Founder and CEO of Innovaccer.
Mastek and Innovaccer Strengthen Autonomous Healthcare Operations
The expanded relationship represents an important milestone in Innovaccer’s international growth strategy. The company already has an established presence across the US and Middle East.
Now, Innovaccer plans to strengthen its reach across the UK and Europe. These markets face growing pressure across healthcare systems and government services.
At the same time, demand for AI-driven healthcare transformation continues to increase. The Innovaccer and Mastek partnership could therefore support broader adoption of autonomous healthcare operations. Recently, Innovaccer was named a leader in the Inaugural Gartner® Magic Quadrant™ for Healthcare Provider Industry Cloud Platforms.
Explore Health Tech Insiders for the latest medical innovations and reliable strategic insights driving the future of technology-driven healthcare transformation.
News Source: Businesswire.com
