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Reliance Matrix and AllOne Health Unveil Employee Assistance Program (EAP) Support App

Employee Assistance Program

Reliance Matrix recently announced a new mobile app for its Employee Assistance Program (EAP) customers. This launch is a partnership with AllOne Health. The app provides a modern mobile experience for covered workers. Employees and their families can now access support anytime. This tool simplifies the process of getting mental health care. It offers self-scheduled virtual counseling directly through the interface. Users can also access 24/7 live human support for urgent needs.

Innovative AI and Personalized Care

The platform features an AI mental health navigator named Izzy. This navigator provides real-time guidance to help users find resources. Furthermore, the app includes on-demand self-help tools like digital therapy. These resources include articles, videos, and assessments for daily use. Such features give individuals more control over their well-being journey. Consequently, the partnership aims to make professional care more accessible. This digital shift reflects the changing needs of the modern workforce.

“Mobile apps are part of everyday life for so many of us, so it makes a ton of sense to put the resources and support offered by AllOne Health in the palm of every employee’s hand to access whenever needed,” said Kevin Cranston, VP – Product Development & Market Insights at Reliance Matrix.

“Our mission is to make support accessible the moment someone needs it, and the AllOne Health App delivers exactly that. With self-scheduling for virtual counseling, instant access to digital tools, and both AI-powered and live human guidance, we’ve built an EAP experience that truly empowers people,” said Keith Wasley, CEO of AllOne Health.

The collaboration focuses on leveraging technology for compassionate care. Reliance Matrix remains a top-rated insurance carrier in the United States. AllOne Health currently serves over 9,300 clients globally. Together, they cover more than 11 million lives through various programs. This new app is a significant step toward digital health innovation. It ensures that critical support is always just one tap away. 

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News Source: Businesswire.com